Returns & Exchanges | 100% Satisfaction Guarantee
Your satisfaction is our goal. If for any reason, you are not completely satisfied with your purchase, you may return it within thirty (30) days from the date of shipment, as shown on your invoice, for a refund or exchange. After thirty (30) days, please contact the manufacturer for warranty information.

Item(s) must be in the original carton and "like new" condition, with all parts, manuals and Return Authorization Number (RMA) included. An exchange or in-store credit will be issued if this criteria is not met. An exact exchange will be issued for defective items. Special orders, DVDs and computer software are not returnable once opened unless defective. Exchange of defective items will be for the same title/format only. If you live within the 48 contiguous U.S., most items are eligible for free returns. Any shipping costs paid with the initial placement of the order are non-refundable. Your customer service representative will let you know how to make the return. Contact customer service for a Return Authorization Number.

Shipping Errors and Damaged Items
Shipping errors must be reported within five business days from receipt of order. If you receive an item that is damaged, let us know and we'll send you instructions.